{"product_id":"553080","title":"IBM ServicePac® 3 year 24x7 for Support Line for VMware on System x","description":"IBM® ServicePac® for Support Line for VMware on System x® or BladeCenter® provides remote telephone technical software support via the Support Line service for users running a VMware environment on their IBM System x servers, conveniently packaged within a ServicePac.\u003cbr\u003e\u003cbr\u003eService type: Remote Telephone Software Support\u003cbr\u003eCoverage: 24 x 7 Severity 1 cover\u003cbr\u003eMachine type: System x\u003cbr\u003eDuration: 3 years\u003cbr\u003e\u003cbr\u003eSupport Line for VMware on System x or BladeCenter plus Blades is an integrated, remote support solution for VMware environments running on IBM System x or Blade servers. With this service, you get remote telephone-based assistance with the following types of questions:\u003cbr\u003e\u003cbr\u003eUsage and installation\u003cbr\u003eProduct compatibility and interoperability\u003cbr\u003eInterpretation of product documentation\u003cbr\u003eDiagnosis information review to aid problem determination\/isolation\u003cbr\u003eConfiguration samples\u003cbr\u003eIBM and non-IBM database searches\u003cbr\u003eDefect support\u003cbr\u003eElectronic support (where available for problem submission)\u003cbr\u003e\u003cbr\u003eIn addition, 24x7 severity 1 coverage is provided.","brand":"IBM","offers":[{"title":"IBM","offer_id":1885387267,"sku":"12X6784","price":47.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/searchanise-100k.myshopify.com\/products\/553080","provider":"searchanise-100k","version":"1.0","type":"link"}