This HP service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

- Remote problem diagnosis and support;
- Onsite hardware support;
- Materials included;
- Service-level options with different coverage windows and response times;
- Help improve system uptime. Convenient onsite support. Reliable response times;
- Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting Through the availability to purchase options, Proactive Care helps you by providing;
- Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews Maximize return on IT assets through performance and availability analysis;
- Simplified operations from fully utilizing management software Flexible resourcing through access to skills on demand that can .