This IBM ServicePac® provides access to Microsoft® Windows and Linux (Red Hat and Novell SUSE versions) software support skills in a convenient format, allowing customers to benefit from IBM's experience in supporting Microsoft or Linux environments. Support is combined within a single part number for ease of sale with IBM® System x® servers.

Service type: Remote Telephone Software Support
Coverage: 24 x 7 Severity 1 cover
Machine type: System x
Duration: 1 year

Any running Microsoft Windows server / Red Hat / Novell Linux (supported versions only)